Eligibility extends to current or former members of public-safety agencies (US/UK/CA/AUS) whose official duties involve emergency response, public protection, or the provision of immediate medical or life-saving care. This includes sworn law-enforcement officers at local, state, or federal levels—such as police, sheriffs, constables, marshals, highway patrol, campus police, park rangers, and special agents; career or volunteer firefighters, fire marshals, and fire investigators; licensed EMS personnel such as emergency medical technicians and paramedics; and licensed healthcare professionals whose primary responsibilities involve urgent or acute care. Employees of public-safety or emergency organizations—such as dispatchers, corrections officers, detention or probation staff—also qualify, as do enforcement employees of the National Park Service, Bureau of Land Management, and similar agencies. Roles that do not carry statutory emergency-response authority or direct responsibility for public safety operations—such as private security personnel, bounty hunters, fugitive recovery agents, tow truck operators, utility workers, and commercial airline crew members—are not eligible. These are treated as separate communities from the First Responder community and must be manually enabled by the business utilizing VerifyPass.

Includes current and former military personnel (US/UK/CA/AUS), National Guard members in either federal or state status, drilling or Individual Ready Reservists, service-academy or contracted ROTC cadets and midshipmen, Veterans and retirees of any discharge characterization, and prior-service individuals no longer in uniform. Eligible dependents encompass spouses, children, surviving spouses, Gold Star parents or children, and others who qualify for a DoD or VA dependent credential. Proof may be established with documents such as a DD-214, DD-256, NGB-22, separation or retirement orders, award citations, VA or VHIC card, Leave and Earnings Statement, W-2, 1099-R or other pay document from DFAS, USAA or Navy Federal account confirmation, enlistment contract, or similar paperwork that clearly demonstrates current or past military affiliation.